Community Engagement Post #2: On being genuine and building trust

Building trust is paramount for genuine community engagement

As I mentioned in our first community engagement post, Arnstein’s article on citizen participation (1969) shows us that there are wrong and illegitimate ways to do community or stakeholder engagement. In my research and my classes at Price, I’ve found that the first step to a legitimate process seems to be a legitimate desire by the engager to listen to the stakeholders and take their input into account when making decisions.