USC program aims to help LAPD officers build trust, de-escalate encounters with homeless, mentally ill

Los Angeles Daily News highlighted a partnership between the USC Suzanne Dworak-Peck School, USC Price School and Los Angeles Police Department on a project to educate officers on how to handle interactions with residents who may be experiencing homelessness, mental illness and addiction. “We think we’re engaged in the single most unique experiment in the…

Community Engagement Post #2: On being genuine and building trust

Building trust is paramount for genuine community engagement

As I mentioned in our first community engagement post, Arnstein’s article on citizen participation (1969) shows us that there are wrong and illegitimate ways to do community or stakeholder engagement. In my research and my classes at Price, I’ve found that the first step to a legitimate process seems to be a legitimate desire by the engager to listen to the stakeholders and take their input into account when making decisions.