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Faculty Highlights Spring 2016

Published by USC Bedrosian Center on

By Susan Wampler

Assistant Professor Emma Aguila, whose research spurred reforms to improve the financial security of millions of people in Mexico, has won the USC Price School of Public Policy’s inaugural High Impact Research Award. Dean Jack H. Knott presented the prize to Aguila at this year’s Price School Outstanding Performance Awards.

“Her work embodied what we were looking for with this prize — research that can improve the quality of life for people and their communities, here and abroad,” Knott said.

Aguila, whose research resulted in significant changes to Mexico’s social security system, was one of 11 faculty projects nominated for the High Impact Research Award, which comes with a $10,000 prize. The honor is designed to identify and reward faculty research that has addressed a critical issue facing society and, most importantly, had a demonstrable impact on improving policy, practices and discourse in the public or private sector.

Emma Aguila - FacultyRetirement account management fees and elderly income security in Mexico

Support of the elderly population is an urgent issue in Mexico, where almost 10 million people are 65 or older — a number that is expected to triple by 2050. Seeking a sustainable system to support that growth, Mexico in 1997 converted from a pay-as-you-go social security system to a fully funded system with personal retirement accounts (PRA) that charge a management fee.

Aguila’s research, published in 2014, showed that the new PRA system had the unintended consequence of reducing financial security for retirees by hitting them with high fees that eroded their retirement savings. Mexicans participating in the system were losing 18 to 23 percent of accumulated benefits.

Almost half of Mexicans over the age of 65 live in poverty. With their meager savings decimated by the high fees, many were forced to rely on a minimum pension guaranteed by the government. The increased reliance on the government subsidies also would have doubled the cost of supporting low-income earners.

Management fees for the PRA system were substantial — the highest among Latin America and Organisation for Economic Co-operation and Development (OECD) countries. Aguila’s research demonstrated that a more competitive fee system would increase pension wealth and reduce reliance on the minimum pension guarantee. Her work also highlighted the importance of financial literacy, including informing participants of the effect of fees on their wealth, as well as supporting other mechanisms to help individuals optimize their retirement savings.

Her research was featured on the front pages of numerous newspapers, including Reforma, the flagship newspaper of a Mexican chain reaching nearly a half-million readers daily and more than 18 other local newspapers across the country. The publicity surrounding Aguila’s findings resulted in legislation drastically cutting the fees fund managers can charge, giving Mexicans more incentive to contribute to retirement accounts and reducing the amount that government spends on pension guarantees.

In addition to Aguila’s research, 10 other faculty-driven projects made vital contributions to the broader public and were nominated for the prize.

Robert and Janet Denhardt

Janet and Robert Denhardt: “The New Public Service”

Janet Denhardt, the Chester A. Newland Professor of Public Administration and director of the USC Price School in Sacramento, and Professor Robert Denhardt conducted 15 years of research into the role of public administrators in restoring citizen trust in government — an essential element to effective governance but one that has suffered greatly in recent decades. Their findings led to a new approach they describe as “The New Public Service (NPS),” which prioritizes rebuilding trust through citizen engagement in all phases of policymaking and implementation.

Their NPS model has influenced other research in public administration, with more than 2,500 citations in academic literature. Their book New Public Service is now in its fourth printing and is the eighth bestselling book on Amazon in the category of public affairs. Widely adopted as a textbook in public administration, the work has influenced curriculum development nationally. At least two schools have built their entire curricula around NPS, which has become a primary concern for public agencies at all levels, but especially at the local level.

Annette KimAnnette Kim: Understanding the sidewalk economy
Kim’s suggestion that street vending has valuable economic and cultural aspects was startling in Vietnam, which has recently seen bloody clashes between vendors and police. In a broader context, her research taps into a global populist desire for public spaces to become more creative, humane and inclusive.Associate Professor Annette Kim’s research project on sidewalk vending in Vietnam brought empirical analysis to what has become a volatile public issue globally: how to manage street vending in cities in which swelling migrant populations eke out a living by selling goods in public spaces. Director of the school’s Spatial Analysis Lab (SLAB), Kim has long sought to bring recognition to the reality of this phenomenon, which represents between 30 to 70 percent of the urban population in many developing countries.

The project – which received national media attention in Vietnam, including two documentaries and coverage on the front page of the country’s largest newspaper – blended empirical social science with the arts and humanities. Kim also proposed a pilot tourism pedestrian path project that advocated a new model of public space incorporating street vendors and international tourists, which was unanimously approved by Ho Chi Minh City government.

Rodney RamcharanRodney Ramcharan: Impact of the American financial crisis

Studies co-authored by Associate Professor Rodney Ramcharan, director of Research for the USC Lusk Center for Real Estate, and colleagues have bolstered support for many of the post-2008 bailouts and interventions by the Federal Reserve and U.S. Treasury. They suggest that, without many of these programs during the crisis, the economic collapse in the U.S. could have been dramatically worse.

More generally, these papers have advanced the economists’ understanding of financial crises and disintermediation. From a policy perspective, the research shows that, without robust policy interventions, financial crises can metastasize into massive economic slumps and contagion. Ramcharan’s ideas are now embedded in various banking regulations — for example, having banks write “living wills” to avoid the disorderly liquidation of assets during financial distress. In sum, this agenda has had an enormous impact on how policymakers and economists have thought about the financial crisis and its impact on the U.S. economy.

Resh's article garners professional attention - strengthening scholarly-practitioner relationships and making governance more effective

William Resh: Reforming the Federal Employment Viewpoint Survey

Assistant Professor William Resh and colleagues researched the relative strengths and weaknesses of the U.S. Office of Personnel Management’s (OPM) Federal Employee Viewpoint Survey — a widely distributed annual survey of more than two million federal employees that is used as a critical component in assessing human capital needs and government performance. The strength of this research, combined with robust public efforts in engagement, resulted in a comprehensive reevaluation by OPM aimed at reforming the survey’s design and delivery.

OPM’s proposals to improve the survey credit the USC Price research as a major impetus. For example, OPM psychologists intend to follow the advice of Resh and his team about the need for “stronger, relevant and unambiguous questions as well as questions that capture a single concept” to better assess human capital issues in the federal government.

Resh’s work also earned the 2016 American Society for Public Administration’s William E. Mosher and Frederick C. Mosher Award for best article by an academic in Public Administration Review.



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