Community Engagement Post #2: On being genuine and building trust

Building trust is paramount for genuine community engagement

As I mentioned in our first community engagement post, Arnstein’s article on citizen participation (1969) shows us that there are wrong and illegitimate ways to do community or stakeholder engagement. In my research and my classes at Price, I’ve found that the first step to a legitimate process seems to be a legitimate desire by the engager to listen to the stakeholders and take their input into account when making decisions.

Citizenville

In this edition of the Bedrosian Book Club Podcast, we discuss California lieutenant Governor, Gavin Newsom’s book Citizenville. The book is about how government has not caught up with the ubiquity of smart phones and technology found in the rest of our everyday lives. It is a rallying cry for innovation from within government to revolutionize the way things are accomplished. Newsom argues that technological innovation will both create more efficiency and create a wider public responsiveness.

Do Raphael, David and Sherry share Gavin Newsom’s optimism that technology can easily reinvent government? Find out!

Listen through the player here, or subscribe/download on iTunes, Soundcloud, or Google Play.